My Team

I take customer service very seriously. So does my staff. Together, we are committed to providing exceptional customer service to all of our clients. If you need to schedule an appointment, make changes to your current accounts, submit a claim or request any other service, please let us know. We will respond promptly.

Jessica M Henning

Jessica M Henning

Director of Operations and Client Service
Office 717-308-8581

Jessica Henning, Director of Operations, started with Northwestern Mutual at the beginning of 2014. Her background includes experience as an assistant director of a tutoring center which began after she earned her degree in English Secondary Education at West Chester University. She has her life, accident, and health license, and she holds her Series 6 and 63 registrations. Jessica helps with overseeing operations, the application process from start to finish, and client account management.

Jessica currently resides in New Cumberland with her husband, their daughter, and their dogs. In her free time, she enjoys reading, writing, and watching Audrey Hepburn movies.

How can Jessica help you?

  • Works with Financial Representatives and Financial Advisors to develop personal needs  and personal planning analysis for each client.
  • Can help develop different analysis including saving for retirement, education and any other major purchases.

Carly A Rutter

Office 717-257-4100
Nik Michael Kilmer

Nik Michael Kilmer

Director of Investment Operations and Services
Office 717-920-2599

Nik Kilmer is an Associate Wealth Management Advisor and joined the Nelson team at the beginning of 2016.  He graduated from Pennsylvania State University in May of 2015 where he earned his degree in Economics.  He has his life, accident, and health license, as well has his Series 6, Series 63, and Series 7 securities licenses.  Nik helps with planning analysis, portfolio evaluation and research, as well as investment operations and service. 

Nik currently resides in Norristown. In his free time, he enjoys playing golf, watching movies, and following his beloved Philadelphia sports teams.

Rachael Marie Ayers

Rachael Marie Ayers

Planning Associate
Office 610-225-6510

Brad A Nelson, CFP®, ChFC®, CLU®, CASL®

Wealth Management Advisor


To learn more about Northwestern Mutual Investment Services, LLC and its financial representatives, visit: FINRA BrokerCheck